Refund policy

 

Effective Date: 5/14/26

At Standard Moment, all sales are final. Due to the limited and made-to-order nature of our products, we do not accept returns, exchanges, or cancellations once an order has been placed.

Please review your order carefully before completing your purchase, including:

  • sizing
  • shipping address
  • product selection
  • color and variant choices

Damaged or Incorrect Orders

If your item arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at:

standardmoment@gmail.com

Please include:

  • your order number
  • photos of the item
  • photos of the packaging (if applicable)

If your claim is approved, we will provide a replacement or refund at our discretion.

Shipping Issues

We are not responsible for:

  • lost or stolen packages marked as delivered
  • delays caused by carriers
  • incorrect addresses entered at checkout

Customers are responsible for ensuring shipping information is accurate before placing an order.

Contact

For any questions regarding your order, please contact:

standardmoment@gmail.com or @standardmoment on Instagram.