Shipping policy
Effective Date: 5/14/26
Thank you for shopping with Standard Moment.
Please review the following shipping information before placing your order.
Order Processing
All orders are processed within 2–7 business days unless otherwise stated. Because many of our items are made-to-order, processing times may vary depending on product demand and production volume.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated shipping times:
- United States: 5–10 business days
- International: 7–21 business days
Shipping times are estimates and are not guaranteed. Delays may occur due to:
- carrier issues
- customs processing
- weather conditions
- high order volume
- holidays
Tracking Information
Tracking details will be sent to the email address provided at checkout once your order has shipped.
Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for:
- packages shipped to incorrect addresses provided by the customer
- lost or delayed shipments caused by incorrect address information
If you notice an error in your shipping information, contact us immediately at:
standardmoment@gmail.com
We cannot guarantee changes can be made once an order has entered production or shipped.
Lost or Stolen Packages
Standard Moment is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.
International Orders
International customers are responsible for any customs fees, import taxes, duties, or additional charges required by their country.
Contact
For shipping questions or support, contact us at:
standardmoment@gmail.com